For more specific FAQs, please visit our services and industries pages.
Preparation Before Sending Materials: Any organization you can do ahead of time is helpful. Grouping and labeling items by box or collection and preparing a simple manifest, even at a high level, makes intake smoother and speeds up the overall process.
Pickup and Delivery Services: Yes, we offer pickup and delivery. For larger or more fragile collections, we also work with logistics partners who can crate and transport materials safely.
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For 50,000 images
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2 employees (4,000 images/day): about 13 business days
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4 employees (8,000 images/day): about 7 business days
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For 100,000 images
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2 employees (4,000 images/day): about 25 business days
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4 employees (8,000 images/day): about 13 business days
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For 150,000 images
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2 employees (4,000 images/day): about 38 business days
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4 employees (8,000 images/day): about 19 business days
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Pricing Structure: Pricing is based on the specifics of your project, including the type of materials, their condition, the volume, and any special handling or processing that may be required. Once we understand the scope, we prepare a clear and detailed estimate.
Available Output Formats: We typically capture images as TIFF or JPEG files at 300 or 400 DPI based on your specifications. For document collections, we produce OCR‑enabled PDFs organized according to your preferred structure. If you need deeper indexing, we can extract key information and deliver it in a structured report. For handwritten materials, we offer handwriting OCR powered by AI, which helps make those files text searchable.
Capacity for Large Volume Projects: Yes, we regularly complete large and complex projects. We have digitized full HR archives for major pharmaceutical companies and are a long‑standing vendor for Princeton University, where we have completed multiple collections including their endowment files. We also support publishers such as Cengage and Adam Matthews on projects for organizations like The National WWII Museum, and we have worked with the American Antiquarian Society for more than twenty years. High‑volume work is part of our everyday operations.
Document Scanning and Digitization Services: We work with almost every type of document. This includes books, correspondence, meeting minutes, newsletters, newspapers, magazines, and other common materials. We also handle more specialized items such as maps, architectural drawings, microfilm and microfiche, and a wide range of multimedia including photographs, slides, negatives, 8mm and 16mm film, VHS, Mini DV, audio cassettes, and reel‑to‑reel recordings. If it needs to be digitized, we can almost always accommodate it.
Yes. For highly sensitive projects or government contracts, we can bring our professional scanning equipment and technicians directly to your location to digitize your records without them ever leaving your sight.
